help@once.gives
Send a short note with what happened, your device type, the app version if you know it, and any screenshots that help explain the issue.
support
Need help?
For app support, launch access, safety concerns, privacy questions, permission requests, or legal notices, contact Once at help@once.gives.
App help and bug reports
Foundation user access
Privacy and data questions
Safety, abuse, or impersonation reports
Copyright, permission, or legal requests
safety note
Once is not an emergency service.
If someone is in immediate danger, contact local emergency services first. For platform safety issues, include the relevant profile, item, message, screenshot, and a short description when you email support.